Fitness Equipment Sales and Service

Who are we? We are owner-operated - As owners, we are focused on one thing, which is that our customers have an excellent experience before and after their purchase. While many far-removed corporate managers focus only on maximizing profits and minimizing costly service support, our satisfaction comes from dealing face-to-face with our customers and helping them make positive changes in their lives.

With sixty years of combined experience in the fitness equipment industry, we know what works and what doesn't live up to claims. We see firsthand if brands are reliable or not. We know which companies have good or bad service support. And as owners, we can decide to make changes without dealing with a corporate structure. 

Full Service - We decided early on that the only way to control the experience our customers have in doing business with us is to be a full-service company. This means we schedule your delivery at your time of purchase and give you a one-hour delivery window. It means we deliver, assemble, and test your equipment ourselves instead of using an outside service that is out of our control. Many times, we have worked on or moved equipment that was purchased elsewhere and found assembly errors and problems caused by hasty work.

For service or maintenance in or out of warranty, you can just call us. With sales-only companies, you need to call the manufacturer and navigate through phone cues, wait for a call back, or use email. Many times, you are directed to troubleshoot your own equipment to figure out the problem. If you do need a service call, there is very likely no local provider, so you have to pay a trip charge and hope they actually show up. When you buy from us, we will diagnose any problems, take care of parts ordering and warranty claims, and perform the work, accommodating your schedule.